GDPR Compliance

Last updated: 7/15/2026

1. Our Commitment to GDPR

Raihno is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines our compliance measures and your rights under GDPR.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly consent to specific processing activities
  • Contract Performance: To provide our services as outlined in our Terms of Service
  • Legitimate Interest: To improve our services, ensure security, and prevent fraud
  • Legal Obligation: To comply with applicable laws and regulations

3. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of Access (Article 15)

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to your personal data.

Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete personal data completed.

Right to Erasure (Article 17)

You have the right to request the deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You have the right to request the restriction of processing of your personal data under certain circumstances.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object (Article 21)

You have the right to object to the processing of your personal data under certain circumstances.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.

4. How to Exercise Your Rights

To exercise any of your GDPR rights, you can:

  • Contact us at privacy@raihno.com
  • Use the privacy settings in your account
  • Submit a request through our support system
  • Contact our Data Protection Officer at dpo@raihno.com

We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.

5. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Incident response procedures
  • Data minimization and purpose limitation

6. Data Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

7. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and within 72 hours where feasible. We will also report the breach to the relevant supervisory authority.

8. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection compliance. You can contact our DPO at dpo@raihno.com for any questions or concerns regarding the processing of your personal data.

9. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates GDPR. You can contact the supervisory authority in your country of residence or where the alleged violation occurred.

10. Contact Information

For any questions about our GDPR compliance or to exercise your rights, please contact us at:

Email: privacy@raihno.com
Data Protection Officer: dpo@raihno.com
Address: [Company Address]